Welcome to Independence Tasmania, where we are dedicated to empowering our clients and enriching their lives. Our journey began in January 2023, but our roots trace back over 30 years, starting in the United Kingdom before we embraced the beauty of Australia 16 years ago and Tasmania 3 years ago.
Throughout this time, we’ve had the privilege of working with various organisations, including DHHS, local councils, and nonprofit community-based organisations. However, our true passion has always been providing direct, personalised care to our clients.
At Independence Tasmania, what sets us apart is our unshakable commitment to our clients. As a team, we personally engage with each and every client, ensuring a personalised approach in all our services. We never assign staff to clients without a direct introduction from us, and we personally handle all risk assessments.
We wholeheartedly encourage open communication, valuing feedback from our clients, whether it’s positive or constructive. Our service revolves around your choices, preferences, and aspirations. We remain closely involved in every aspect of our operations, and our dedicated staff knows that our support is just a call away, no matter the hour. If a midnight call is what it takes to assist a client in need, we are here to provide the help and support they deserve.
Independence Tasmania was born from a deep-seated commitment to delivering care that prioritises clients and their families over profits. The quality of care in the industry had waned, and we believed we had the qualifications and experience to provide the standard of service clients truly deserved. What began as a solo endeavour soon grew as the demand for compassionate, client-centric care became evident.
We take full responsibility for our actions and decisions, ensuring our clients receive top-quality care and support.
We uphold the highest ethical standards in our work, maintaining honesty and transparency in all our interactions.
Every client is treated with dignity and respect, and we honour their unique needs, preferences, and perspectives.
Our unwavering dedication to our clients and mission drives us to exceed expectations, going above and beyond to meet individual needs.
We believe in the power of collaboration and cooperation within our team to deliver the most effective and compassionate care.
At Independence Tasmania, your wellbeing is my personal commitment. I’m Diane, the Director, and I lead by example. You’ll often find me working hands-on with clients because I believe in being actively involved in their care. I’ll never ask our dedicated staff to do something I wouldn’t do myself.
I also take the time to visit clients personally, hear their feedback, and discuss their care and support. At Independence Tasmania, we’re a client-driven service, and I’m here to ensure that we meet and exceed your expectations.
At Independence Tasmania, we pride ourselves on family vibe and our personal approach. As a team, we believe that the heart of our business lies in the genuine connections we build with our clients. Unlike larger agencies, we take the time to get to know each client personally, allowing us to provide tailored support that aligns with their unique needs, preferences, and aspirations.
We understand the significance of finding the perfect match when it comes to support workers. That’s why we’re committed to going above and beyond, ensuring we find the right person for the job, one who truly understands your unique needs and aspirations.
If you ever feel less than satisfied, we’re all ears, eager to listen and make positive changes to help you achieve your goals and enjoy an elevated quality of life. At Independence Tasmania, we are one big family, where every individual matters deeply.
Take a moment to read our reviews from the incredible individuals who make up our extended family at Independence Tasmania. Their stories are a testament to the warmth, laughter, and genuine care that define our community.
We’re here to listen, support, and empower you. Whether you have questions, need information, or are ready to explore our personalised services, don’t hesitate to get in touch.
We’re here to listen, support, and empower you. Whether you have questions, need information, or are ready to explore our personalised services, don’t hesitate to get in touch.
